Avagro Solution strives to ensure customer satisfaction with our high-quality agricultural products. This Cancellation/Refund Policy outlines the process for cancellations and refunds.

Order Cancellation

  • Before Shipment: You may cancel your order within 24 hours of placement by contacting us at [vishalaanand100@gmail.com / +919717690814]. A full refund will be issued.
  • After Shipment: Cancellations are not permitted once the order has been dispatched.

Refunds

  • Non-Delivery: If your order is not delivered within the estimated delivery time, you may request a full refund.
  • Defective/Damaged Products: If products (e.g., Makhana, Rama Tulsi, Moringa) arrive damaged or defective, notify us within 7 days of receipt with proof (e.g., photos). We will provide a replacement or refund at our discretion.
  • Quality Issues: If the product does not meet the quality standards described (e.g., natural, nutrient-rich Makhana), contact us within 7 days for a resolution.

Refund Process

  • Refunds will be processed within 7-14 business days to the original payment method.
  • Shipping costs are non-refundable unless the issue is due to our error.

Non-Refundable Cases

  • No refunds will be issued for products damaged due to improper storage or handling by the customer.
  • Bulk orders for commercial purposes are subject to specific agreements and may have limited refund eligibility.

Contact

  • For cancellation or refund requests, contact us at [vishalaanand100@gmail.com / +919717690814] with your order details.